Privacy Policy
Pubky Ring
PUBKY RING PRIVACY POLICY
Effective Date: 27 January 2026
SCOPE
This Privacy Policy (“Policy”) describes how Synonym Software Ltd. treats personal information in relation to the products, services, and features available through the Pubky Ring platform, including the Pubky Ring mobile application (collectively, the “Platform”).
POLICY SUMMARY
Click on the links below to go straight to more information on each area:
NOTICE AT COLLECTION
We collect, and in the past 12 months have collected, the following categories of information from and about you: identifiers (such as your public key, IP address, account identifiers and cryptographic keys), internet or similar network activity (such as device information, log data, and usage information) and communications (where you contact us directly). We collect these categories of information from you in order to provide our services to you, to run our business, to communicate with you, and as required by law. We may have disclosed each of these categories of personal information for a business purpose as described below. We have not “sold” or “shared” personal information in the past 12 months, as those terms are defined by the California Consumer Privacy Act (“CCPA”) or General Data Protection Regulation (“GDPR”). For a description of your rights under the CCPA or GDPR, and instructions on how to exercise your rights, please see the Your Privacy Rights section below.
We will retain each of these categories of personal information for as long as it is necessary for the purposes for which it was collected. Retention periods are determined based on: (i) duration of the user relationship; (ii) legal and regulatory requirements; (iii) security and fraud-prevention needs; and (iv) dispute resolution obligations. When data is no longer required, it is securely deleted or anonymized.
TYPES OF INFORMATION WE COLLECT
We collect information from you and about you. Here are some examples of the information we may collect:
LEGAL BASIS
We must have a lawful basis (a valid legal reason) for using your information, and more specifically personal data. Our legal basis will be one of the following:
Consent: You have agreed to us collecting your personal data, or sensitive personal data, for example when you tick a box to indicate consent.
Keeping to our contracts and agreements with you: We need certain personal data to provide our services and cannot provide them without this personal data.
Legal obligations: At times, we have a legal responsibility to collect and store your personal data (for example, under anti-money laundering laws we must hold certain information about our customers).
Legitimate interests: We sometimes collect and use your personal data because we have a legitimate reason to use it and this is reasonable when balanced against your human rights and freedoms. Where we rely on legitimate interests, such interests include operating, securing, and improving the Platform and preventing fraud.
Substantial public interest: Where we process your personal data, or your sensitive personal data (sometimes known as special category personal data under GDPR), to adhere to government regulations or guidance, such as our obligation to prevent fraud or support you if you are, or become, a vulnerable customer.
HOW WE COLLECT YOUR INFORMATION
We collect your information in different ways. Below are some examples of how we may collect your information.
HOW WE USE YOUR INFORMATION
Examples of how we may use your information include:
We may share your information in the following ways:
CHILDREN UNDER 18
The Platform where this Policy is located is meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 18, and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 18 has provided us with information, please contact us at privacy@synonym.to. You can also write to us at the address listed at the end of this website Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.
CHOICES REGARDING YOUR INFORMATION
You have certain choices about how we use your information. Certain choices you make are browser and device specific.
SMS Messages:
We may send you SMS messages in order to verify your identity as part of the account creation process. Note that message and data rates may apply. The frequency of messages may vary. You may reply “HELP” if you need assistance or “STOP” to stop receiving SMS messages. If you opt out, we may send you a confirmation SMS message to acknowledge your request. We do not sell or share phone numbers to third parties for their own marketing purposes.
Cookies & Other Tracking Technologies:
Our Do Not Track Policy:
YOUR PRIVACY RIGHTS
Based on your state or country of residence, you may have the rights listed below with respect to the personal information that we maintain about you. We may take steps to verify your identity, as permitted or required under applicable law, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.
Agents that you have authorized to act on your behalf may also submit requests as instructed below. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.
Synonym or third-party providers may use machine learning models or automated decision-making technology (“ADMT”) to perform fraud detection and geoblocking, which might restrict data subjects’ access to the products, services, and features available through the Pubky Ring platform. Data subjects have the right to obtain human intervention to express their point of view and contest such ADMT.
Individuals who wish to exercise their rights as provided in this section, including submitting a request to opt-out or to access information about our use of ADMT, can contact us at privacy@synonym.to. Please include your name, public key, and email address, and indicate you are making a “Privacy Rights” request. If we deny your rights request and you would like to appeal, you may contact us again at privacy@synonym.to. In addition, you may delete your account or data associated with your account at any time by visiting the ‘Settings’ dashboard within the Pubky Ring application.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the supervisory authority of your state or country.
SECURITY
The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. While we use reasonable means to safeguard personal information under our control, due to the decentralized nature of the Platform, any information that you upload to the Platform may be shared in different locations and different servers. This may include servers not controlled or maintained by Synonym.
STORAGE AND TRANSFER OF INFORMATION
Due to the decentralized nature of the Platform, information we maintain may be stored or hosted in any jurisdiction, including the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This Platform is subject to the laws of the United States, which may not provide the same level of protections as those in your own country. Personal information processed and stored in another country, including the United States, may be subject to disclosure or access requests by the governments, courts or law enforcement or regulatory agencies in that country according to its laws.
Where personal data is transferred outside the European Economic Area, such transfers are carried out on the basis of appropriate safeguards under Article 44-49 GDPR, including Standard Contractual Clauses via third-party service providers.
LINKS
Our Platform may contain links to other third-party sites or platforms that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully.
HOW TO CONTACT US
If you have any questions, comments or concerns with respect to our privacy practices or this Policy, or wish to update your information, please feel free to contact us at privacy@synonym.to.
CHANGES IN POLICY
From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platform. Please check our Platform periodically for updates.